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Common questions about Shopify POS

Everything you need to know before you get started

Getting started

  • What does Shopify POS do?

  • How do I install Shopify POS?

  • What do I need in order to start selling?

  • Can I merge my Shopify ecommerce account with Shopify POS?

  • Do I have to sell the same products with Shopify POS as I do online?

  • Which countries and currencies are usable with Shopify POS?

  • What devices does Shopify POS work with?

My store

  • Can I use Shopify POS if I have multiple registers?

  • Can I use Shopify POS if I have more than 1 employee?

  • Can I use Shopify POS if I have multiple stores?

Accepting payments

  • What methods of payment can my customers use?

  • Are there any transaction fees or other hidden fees I should worry about?

  • Can I use gift cards?

  • Can I give refunds?

  • Can I split a payment on Shopify POS?

International

  • Can I use Shopify POS if I’m outside the US, UK, or Canada?

  • What does Shopify POS work with?

  • What Hardware options are available to me?

Hardware

  • Where can I buy a cash register, receipt printer and other hardware?

  • Is Shopify POS compatible with my own hardware?

  • What is a card reader and how much does it cost?

Your account

  • How much does Shopify POS cost?

  • Do I need to enter my credit card to sign up?

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